Effective Date: Mar 09, 2026.

Website: www.zipdigitize.com

1. Introduction:

ZipDigitize (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our embroidery digitizing services.

By using our website, you agree to the practices described in this policy.

2. Information We Collect:

A. Personal Information You Provide:

We collect information that you voluntarily provide when you:

• Submit a quote request

• Contact us via forms or email

• Upload artwork or files

• Register for training

• Subscribe to updates

This may include:

• Full name

• Email address

• Phone or WhatsApp number

• Company name

• Uploaded artwork and files

• Project specifications and instructions

B. Automatically Collected Information:

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent

• Referral source

• Cookies and usage data

This information helps us improve website performance and user experience.

3. How We Use Your Information:

We use collected information to:

• Provide embroidery digitizing services

• Respond to quote requests and inquiries

• Deliver completed design files

• Communicate project updates

• Improve our website and services

• Provide training and support

• Prevent fraud and misuse

We do not sell or rent your personal information.

4. Artwork & File Confidentiality:

All artwork, logos, designs, and files you upload remain your property.

ZipDigitize:

• Uses files only to complete requested services

• Maintains strict file confidentiality

• Does not share client files with third parties

• Uses secure storage and handling procedures

5. Cookies & Tracking Technologies:

Our website may use cookies to:

• Remember user preferences

• Analyze website traffic

• Improve user experience

You can disable cookies in your browser settings, though some features may not function properly.

6. Third-Party Services:

We may use trusted third-party services such as:

• Payment processors

• Email communication tools

• Website analytics providers

These services only receive necessary information to perform their functions and are obligated to protect your data.

7. Data Security:

We implement industry-standard safeguards to protect your information, including:

• Secure servers

• Encrypted data transmission

• Restricted access to sensitive information

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights:

You may:

• Request access to your personal data

• Request corrections to inaccurate data

• Request deletion of your information

• Opt out of marketing communications

Contact us to exercise these rights.

9. Children’s Privacy:

Our services are not directed to individuals under 13 years of age. We do not knowingly collect data from children.

10. Changes to This Policy:

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Information:

If you have questions about this Privacy Policy, please contact:

ZipDigitize

Email: info@zipdigitize.com

Website: www.zipdigitize.com