FAQ
Frequently Asked Questions
ZipDigitize provides professional embroidery digitizing services for embroidery businesses, apparel brands, and embroidery shops worldwide. This FAQ section answers common questions about embroidery file formats, digitizing services, turnaround time, pricing, and embroidery machine compatibility.
ZipDigitize provides professional embroidery digitizing services for embroidery businesses, apparel brands, and embroidery shops. Our services include:
• Left Chest Logo Digitizing
• Cap / Hat Digitizing
• Jacket Back & Large Design Digitizing
• 3D Puff Digitizing
• Applique Digitizing
• Patch Digitizing
• File Conversion (DST, PES, JEF, EXP, VP3 & more)
All designs are manually digitized for clean stitch paths and smooth production on commercial embroidery machines.
Our pricing depends on the size, complexity, and stitch count of the design. Typical pricing ranges are:
• Left Chest Logos: $15 – $20
• Cap Digitizing: $15 – $25
• Jacket Back Designs: $30 – $60
• 3D Puff Digitizing: $20 – $35
• Applique Digitizing: $20 – $40
You can upload your artwork and receive a free quote before ordering.
We work with a wide range of embroidery clients including:
• Custom apparel brands
• Embroidery shops
• Promotional product companies
• Uniform suppliers
• Sports teams
• Corporate branding companies
• Patch manufacturers
• Print shops offering embroidery
Our digitizing files are optimized for high-volume commercial production.
We provide all major embroidery machine formats including:
• DST (Tajima)
• PES (Brother / Babylock)
• JEF (Janome)
• EXP (Melco)
• VP3 (Husqvarna / Viking)
• HUS
• XXX
• EMB (Wilcom native)
If you need a different format, we can convert your file at some additional cost.
Our standard turnaround time is:
• Standard Orders: 12–24 hours
• Rush Orders: 3–6 hours
Rush service is available for urgent production needs.
Yes. All designs at ZipDigitize are 100% manually digitized using professional Wilcom software.
We do not use auto-digitizing tools because manual digitizing ensures:
• cleaner stitch paths
• better stitch density control
• smoother embroidery results
• fewer thread breaks
Yes. We can work with many types of artwork including:
• JPG
• PNG
• AI
• EPS
• Screenshots or photos
If needed, we will clean or recreate the artwork before digitizing at some extra cost.
Yes. We provide free minor revisions to ensure the design stitches correctly on your machine.
If adjustments are needed after a test stitch, simply contact us and we will update the file
Yes. Our files are optimized for major commercial embroidery machines including:
• Tajima
• Brother
• Barudan
• Janome
• Melco
• Happy
• Ricoma
If needed, we can adjust stitch settings for your specific machine.
Ordering is simple:
Upload your artwork through our quote form
Receive pricing and confirmation
Our digitizer creates your file
We perform quality checks and test stitching
Final files are delivered in your requested format
Yes. All artwork submitted to ZipDigitize is treated as strictly confidential.
We never share or reuse client artwork without permission.
Yes. We offer special pricing for embroidery shops and high-volume clients.
Contact us if you need ongoing digitizing services or large quantities of designs.
Embroidery digitizing is the process of converting artwork or logos into a stitch file that embroidery machines can read. The digitizer manually maps stitch types, directions, density, and underlay to ensure the design stitches cleanly on fabric.
The most common embroidery format is DST, which works with Tajima and many other machines. However, different machines use different formats such as PES, JEF, EXP, VP3, HUS, and XXX.
ZipDigitize provides files in the exact format your machine requires.
Yes. Cap digitizing is one of our most requested services. Hat designs require special stitch direction, underlay, and density settings to work on structured caps and curved cap frames.
3D puff digitizing is used for raised embroidery, commonly seen on hats. The digitizing process includes special stitch settings and underlay to create a bold, elevated effect using foam under the embroidery stitches.
Yes. If your design requires adjustment after a test stitch, we can revise the file to improve stitch quality, density, or sequencing.
Our goal is to ensure smooth production on your embroidery machine.
Yes. We can convert embroidery files between formats such as:
DST → PES
PES → JEF
EXP → DST
File conversion ensures compatibility with different embroidery machines.
ZipDigitize focuses on quality, speed, and production-ready files. Every design is manually digitized using professional software to ensure clean embroidery results, minimal thread breaks, and smooth machine operation.
Our goal is to help embroidery businesses produce high-quality embroidery efficiently.